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Policies
Shipping
Orders ship within 5 business days.
Returns & Refunds
Returns are accepted within 30 days of delivery. Return shipping is paid by us. Refunds are issued within 5 business days of us receiving your return. Perishable items are not returnable.
Pickup
This shop offers order pickup.
Privacy
What we collect. When you place an order, we collect your name, email address, shipping address, and the details of what you bought. If you contact us, we keep that correspondence so we can help you.
How we use it. To fulfill your order, to contact you about it, and to handle returns or questions. We don't sell your information, and we don't buy it.
Who else sees it. Only the service providers who help us operate this shop โ website hosting, payment processing, email delivery, and shipping carriers โ each limited to what they need to do their part.
Your choices. You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email us at kvlazny@gmail.com and we'll respond.
Changes. If we make a significant change to this policy, we'll post the updated version here.
Data Retention
We keep a record of your orders โ what you bought, and the name, email, and address you gave us โ for as long as this shop is active. An order that's started but never completed is removed automatically after 72 hours. You can ask us to delete your personal information sooner; see Data Deletion Requests.
Data Deletion Requests
You can ask us to delete the personal information tied to your orders โ your name, email, shipping address, and message history with this shop. We'll do this within about a week of your request. If you have an order that's unpaid, or paid but not yet shipped, or shipped within the last 120 days, we'll need to finish or resolve that order first before we can erase your information, since we're required to keep records related to an open transaction.